Privacy Policy

Effective Date: 01/09/2024

This Privacy Policy explains how Relyon Marketing Kft. (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our services, including the Relyon Aesthetic AI chatbot solution. We are committed to protecting your privacy and ensuring your data is handled responsibly.

1. Data Controller Information

The data controller responsible for your personal data is:

Relyon Marketing Kft.

• Registered Address: Hungary, 1097 Budapest, Pápay István utca 7. FSZ. em. 04. ajtó

• Postal Address: Hungary, 1097 Budapest, Pápay István utca 7. FSZ. em. 04. ajtó

• Tax ID: 59982391-1-43

• Registration Number: 58034615

• Representative: Ákos Tóth

• Email: [email protected]

2. Data We Collect

We may collect the following personal data from our clients:

• Client Information: Business name, full name, email address, phone number.

• Service Usage Data: Inquiries and interactions captured via our chatbot and CRM features.

3. Purpose of Data Processing

We process your personal data for the following purposes:

• To establish contact with you.

• To operate our chatbot and CRM features.

• To respond to inquiries and provide customer support.

• To improve and develop our services.

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent: By agreeing to use our service, you consent to the collection and processing of your data.

• Legitimate Interests: We process data to manage lead generation and improve service delivery.

5. Data Sharing

We may share your data with trusted third-party processors to deliver our services:

• Facebook Pixel: For analytics and advertising purposes.

• GoHighLevel: For hosting and CRM functionality.

• Stripe: For payment processing.

These third parties are GDPR-compliant and process data securely on our behalf.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your data for a maximum of 2 years, unless otherwise required by law or necessary for dispute resolution.

8. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or restrict the processing of your data.

• Withdraw your consent at any time (this does not affect processing done prior to withdrawal).

To exercise your rights, please contact us at:

Email: [email protected]

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at:

Email: [email protected]

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.